Vanultra LLC Privacy Policy
This privacy policy details how Vanultra LLC (“we,” “us,” or “our”) obtain, utilize, and secure customer information, and the legal rights customers have in regards to their data.
SECTION 1 – CUSTOMER INFORMATION
WHAT INFORMATION DO WE COLLECT, AND HOW DO WE USE IT?
When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, email address, billing and mailing addresses.
When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system for the purposes of providing you with online store services and other website functionality.
Besides the types of information listed above, we do not collect any other personal or sensitive information of the customer. We do not collect any data regarding a user’s race, nationality, gender, or any other similar piece of information.
Email marketing (if applicable): With your permission, we may send you emails about our store, new products, and other updates.
HOW LONG DO WE STORE YOUR INFORMATION?
We store your personal information, including name, email address, billing and mailing addresses for up to 12 months after the date we obtain it. Payment information is never retained.
YOUR RIGHTS REGARDING YOUR INFORMATION
If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at legal@vanultra.com.
You have the right to not be discriminated against because of any information we have received from you.
DO WE SELL OR DISTRIBUTE YOUR INFORMATION?
We do not sell, rent, transfer, or disclose your personal information to any third party for monetary or for any other type of gain.
SECTION 2 – CONSENT
HOW DO YOU GET MY CONSENT?
When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.
If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent or provide you with an opportunity to say no.
HOW DO I WITHDRAW MY CONSENT?
If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at any time, by contacting us at legal@vanultra.com
USER RIGHT TO APPEAL
You have the right to appeal any decision made by Vanultra regarding your rights. If you must make an appeal, please contact our Privacy Compliance Officer at legal@vanultra.com
SECTION 3 – INFORMATION DISCLOSURE
We may disclose your personal information if we are required by Colorado law to do so.
SECTION 4 – USER TRACKING AND PROFILING
We do not track, or keep record of, users viewing our website. We do not create behavioral profiles of users for any reason, including marketing or advertising.
SECTION 5 – THIRD-PARTY SERVICES
In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.
However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.
For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.
In particular, remember that certain providers may be located in or have facilities that are located in a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.
As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.
Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy.
LINKS
When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.
SECTION 5 – DATA SECURITY
To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.
If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.
Your credit card data is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.
All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.
PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
SECTION 6 – CHANGES TO THIS PRIVACY POLICY
We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.
If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.
QUESTIONS AND CONTACT INFORMATION
If you have any questions regarding this privacy policy, register a complaint, or simply want more information, please contact our Privacy Compliance Officer at legal@vanultra.com